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App and rewards support

Let’s get you back to the good part.

Having trouble with the Virginia Beach Winery app, rewards, check-ins, or notifications? Tell us what happened and we will help.

Send a support request

Helpful details

What to include in your message.

  • The email address or phone number associated with your account.
  • What you expected to happen and what happened instead.
  • Your app version and iPhone model, if the issue is in the app.
  • A screenshot when it helps explain the problem—never include a password or payment information.